
FAQ
Find your answer here
How long does shipping take?
Shipping costs will very depending on the shipping destination and the number of items that you purchase. The correct amount off shipping fee will show up at the checkout page.
How long will it take to shipmy order?
If you're ordering locally (within the same city), standard delivery usually takes 2β5 working days, while express might take 1β2 days.
I`m having issue placing an order?
π Are you shopping on a or mobile app? Which one?
problem? (e.g., canβt add to cart, payment not going through, address not saving, etc.)
credit/debit card, COD (Cash on Delivery), or another method?
city are you ordering from?
I`d like to retrun or replace my order?
Do you have your order number?
Are you looking to return it for a refund or exchange it for a different item?
What's the reason for the return or replacement (e.g., wrong item, damaged, doesn't fit)?
I`d like to cancel my order?
Got it β you'd like to cancel your order. Just need a couple quick things to guide you properly:
Do you have the order number or account email?
Did you place the order recently (within a few hours/days)?
Couldn`t find your answer?
We`er here to hrlp. If you couldn`t find the information you were locking for, place reach out to us directly. Our team is eager to assist you.